XpertCare

Technical Support

If you are experiencing technical issues, please contact Technical Support at (650) 614-1746 Or email us at support@vsee.com

Support Staff Hours: 6am-6pm, Mon-Fri, PST

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Welcome to XpertCare

XpertCare is a virtual network of pediatric sub-specialists that allows pediatricians to obtain e-consults from specialists.

Current number of patients waiting:

If this is an emergency, please call 911

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Setting up your session

VERIFY EMAIL ADDRESS

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Please Install the Required Application

XpertCare video consultations require the VSee application.

The application should begin downloading shortly. If it does not, please click here to start the download.

Please install VSee application from Google Play Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.

Please install VSee application from Apple App Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.

Go To Play Store

Check Your Audio and Video Settings

Click on the Start Test button below to test your audio and video equipment.

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Please click Launch to start the video application.

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The application is taking longer than usual to start.

Is VSee not launching for you?

If this is your first visit, click here to install VSee.

After you have installed VSee, come back to this page and click here to continue.

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